b. they will not voluntarily disclose to anyone who is not involved in mediation something that has been said or done during the mediation process; and the framework must be put in place at the very beginning of the drafting of the mediation agreement. The purpose of the framework is simply to outline the central and relevant points of disagreement, to emphasize the mutual interest of both parties in resolving it, and to include a general statement that a solution has been found. All of this should be said simply and objectively, without going into the details of the conflict itself. At this point, the history of the conflict and all the details are omitted. It is valuable to be aware of what is being dealt with from the beginning. This ensures that the parties are oriented towards the common goal. Personalization reinforces the negotiators` commitment to a conclusion or decision. Personalization – including the negotiator`s name on the agreement itself – serves to remind the negotiator of the experience, time, investment and spirit of the conciliation process. The negotiator is an essential cog in everything that turns out to be: he influences the outcome and is influenced by others present; He was the one who gave his approval to all the colonies concerned. When prioritizing points, mediators sometimes find subtitles or useful outlines.
They can support the full implementation of the mediation agreement by ensuring that no issue is overlooked. One of the hallmarks of mediation is that the process is strictly confidential. Two competing principles have an impact on confidentiality. One principle promotes confidentiality to encourage people to participate, while the second principle states that all related facts should be available to the courts. 6. Read the agreement aloud and other final steps The mediator must be sure that each of the parties has read the agreement separately. If it is necessary for the Ombudsman to read the agreement with each party individually, this should be done. The agreement should then be read while both parties are present to confirm the veracity of the comparisons agreed so far.
In addition, the Ombudsman should confirm, during the reading, after each section, that both parties understand the provisions in the same way and that there is a meeting of the mind. Conciliation sometimes serves as a generic term that includes mediation and mediation and counselling processes.  Neither process determines a result, and the two have many similarities. Both procedures are, for example, a neutral third party with no enforcement power. In the United States, mediators` codes of conduct emphasize “customer-focused” rather than imposed solutions. It has become a common and definitive feature of mediation in the United States and the United Kingdom. In community mediation programs, the director usually commands mediators. In New South Wales, for example, if the parties are unsealed to reach a mediator, the Registrar contacts an appointment body, such as the Bar, which provides the name of a qualified and experienced mediator.